Cancellation & Refund Policy

At [Miswak Toothbrush Website Name], we strive for customer satisfaction. Please read our Cancellation and Refunds Policy before making a purchase.

Order Cancellation

  • You can cancel your order within 12 hours of placing it.

  • Once the order is processed/shipped, cancellations are not possible.

Returns & Replacements

We accept returns only in the following cases:

  • Defective or damaged product upon arrival.

  • Incorrect item received.

Return Process:

  • Notify us within 7 days of receiving your order.

  • Provide proof (images) of the damaged/incorrect product.

  • Upon approval, we will arrange a replacement or refund.

Refund Policy

  • Refunds are processed within 5-7 business days after approval.

  • Refunds are credited to the original payment method via Razorpay.

  • Shipping charges are non-refundable, except in cases of defective or incorrect items.

Non-Returnable Items

  • Used or opened Miswak toothbrushes cannot be returned due to hygiene reasons.

  • Change of mind does not qualify for a return.

For cancellations or refunds, contact us at [info@miswaktoothbrush.com].