At [Miswak Toothbrush Website Name], we strive for customer satisfaction. Please read our Cancellation and Refunds Policy before making a purchase.
Order Cancellation
- You can cancel your order within 12 hours of placing it.
- Once the order is processed/shipped, cancellations are not possible.
Returns & Replacements
We accept returns only in the following cases:
- Defective or damaged product upon arrival.
- Incorrect item received.
Return Process:
- Upon approval, we will arrange a replacement or refund.
- Notify us within 7 days of receiving your order.
- Provide proof (images) of the damaged/incorrect product.
Refund Policy
- Refunds are processed within 5-7 business days after approval.
- Refunds are credited to the original payment method via Razorpay.
- Shipping charges are non-refundable, except in cases of defective or incorrect items.
Non-Returnable Items
- Used or opened Miswak toothbrushes cannot be returned due to hygiene reasons.
- Change of mind does not qualify for a return.
For cancellations or refunds, contact us at [info@miswaktoothbrush.com].