Cancellation & Refund Policy
At [Miswak Toothbrush Website Name], we strive for customer satisfaction. Please read our Cancellation and Refunds Policy before making a purchase.
Order Cancellation
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You can cancel your order within 12 hours of placing it.
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Once the order is processed/shipped, cancellations are not possible.
Returns & Replacements
We accept returns only in the following cases:
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Defective or damaged product upon arrival.
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Incorrect item received.
Return Process:
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Notify us within 7 days of receiving your order.
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Provide proof (images) of the damaged/incorrect product.
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Upon approval, we will arrange a replacement or refund.
Refund Policy
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Refunds are processed within 5-7 business days after approval.
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Refunds are credited to the original payment method via Razorpay.
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Shipping charges are non-refundable, except in cases of defective or incorrect items.
Non-Returnable Items
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Used or opened Miswak toothbrushes cannot be returned due to hygiene reasons.
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Change of mind does not qualify for a return.
For cancellations or refunds, contact us at [info@miswaktoothbrush.com].